We built what we needed, because we were tired of being ripped off.
OneTouch Order wasn't built in a Silicon Valley boardroom. It was built behind the counter of a busy takeaway, born out of frustration with 30% commissions, disconnected systems, and greedy third-party apps.
The nightmare before OneTouch
Like every independent takeaway, we started with high hopes. But the reality of running the business quickly turned into a daily battle against the very platforms that were supposed to help us.
The 30% Tax
UberEats, Deliveroo, and JustEat were eating our profit margins. We were working harder than ever, just to hand over a third of our revenue to delivery apps.
Chaos & Clutter
Four different tablets ringing simultaneously. Manually re-typing orders into an outdated POS. Staff getting stressed, tickets getting lost, and mistakes happening daily.
Lost Customers
The platforms kept the customer data. We cooked the food, we did the work, but we couldn't even email our most loyal regulars to offer them a direct discount.
The Breaking Point
There was a Friday night where everything went wrong. Tablets crashed, tickets were dropped, and we had angry customers waiting. We realized that working harder wasn't the answer. We needed to work smarter.
We looked for a system that could unify our POS, online ordering, and delivery management without charging us a small fortune. It didn't exist.
So, we decided to build it ourselves. We started writing code in the back office between rushes. We tested features live in the shop. If something slowed down the cashier, we removed it. If a feature didn't directly help us serve customers faster or save money, it didn't make the cut.
Every feature in OneTouch Order was built to solve a real problem, on a real counter, in a real takeaway.
Our Core Values
We're on a mission to level the playing field for independent takeaways. Here is what we stand for.
Zero Commission Forever
We charge a flat monthly fee. Whether you do 10 orders or 10,000 orders, you won't pay us a penny more. Your growth should benefit you, not your software provider.
Total Ownership
Your data. Your domain. Your customers. We give you the tools to build your own brand, market directly to your audience, and reduce your reliance on third-party aggregators.
Radical Simplicity
Takeaways are fast-paced environments. We don't build software that requires a manual to use. Our interfaces are tested by real cashiers during Friday night rushes. If it's not instantly intuitive, we go back to the drawing board.
Join the revolution
We've been exactly where you are. Let us help you take back control of your business.
Get Started Today